RosettaHealth Support
General
Video Tutorials, FAQ, Certificate Process and more
Video/Tutorials
- Walk thru of RosettaHealth admin portal
- Walk thru of message status feature in admin portal
- How to create a Direct messaging account in the admin portal
- How to send a Direct Message with attachments
- How to create workflow in your Direct messaging inbox using the Tags feature
FAQ
- Is HISPDirect/RosettaHealth certified or accredited?
- What is a HISP?
- Who is Nitor Group?
- What is a Consolidated CDA Document (CCDA)?
- What is Trust? Who does Nitor have trust with?
Certificate Process
- Certificate Request Process
- Example identity verification email you will receive
- What is the Online Identity Proofing Verification Process?
- What is the Declaration of Identity process?
- Who is DigiCert?
Integration Guides
- How To Report and Search on Transactions
- How to move into the RosettaHealth production environment
- GetPatientRecord API Onboarding
- Troubleshooting integration efforts with the HealthBus REST API
- Example HealthBus REST API calls