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Hours of Operation
Support Policy Guidelines
What is "Direct"
How do I submit a request for support
What is a HISP?
Do I need Direct?
What is Trust? Who does Nitor have trust with?
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Walk thru of RosettaHealth admin portal
Walk thru of message status feature in admin portal
How to create a Direct messaging account in the admin portal
How to send a Direct Message with attachments
How to create workflow in your Direct messaging inbox using the Tags feature
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Certificate Request Process
Example identity verification email you will receive
Can't locate the email for certificate proofing?
What is the Online Identity Proofing Verification Process?
What is the Declaration of Identity process?
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How to move into the HISPDirect production environment
Example HealthBus REST API calls
Troubleshooting integration efforts with the HealthBus REST API
HealthBus REST API Use Cases
Provider Directory REST API
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Direct message exchange scenarios
Not a valid Direct address
Not a trusted Direct address
Direct message delivered and verified
Community Portal User's Guide
Help Desk Software