RosettaHealth Support
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Knowledge base
General
Hours of Operation
0
Support Policy Guidelines
0
FAQ
15
What is "Direct"
How do I submit a request for support
What is a HISP?
Do I need Direct?
What is Trust? Who does Nitor have trust with?
See all 15 articles
Video/Tutorials
7
Walk thru of RosettaHealth admin portal
Walk thru of message status feature in admin portal
How to create a Direct messaging account in the admin portal
How to send a Direct Message with attachments
How to create workflow in your Direct messaging inbox using the Tags feature
See all 7 articles
Certificate Process
12
Certificate Request Process
Example identity verification email you will receive
Can't locate the email for certificate proofing?
What is the Online Identity Proofing Verification Process?
What is the Declaration of Identity process?
See all 12 articles
Integration Guides
8
How to move into the HISPDirect production environment
Example HealthBus REST API calls
Troubleshooting integration efforts with the HealthBus REST API
HealthBus REST API Use Cases
Provider Directory REST API
See all 8 articles
Direct message exchange scenarios
3
Not a valid Direct address
Not a trusted Direct address
Direct message delivered and verified
Security
1
RosettaHealth Security
Portals
User Guide
1
Community Portal User's Guide
Help Desk Software
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