Certificate Process

Direct Trust Certificates

Certificate Request Process
Direct messages must be digitally "signed" to verify the author of the message. This digital signature requires a digital certificate be use...
Tue, 17 May, 2016 at 10:19 AM
Example identity verification email you will receive
The example email below is what you can expect to receive from DigiCert within 1 business day of your certificate request submission. Please refe...
Fri, 1 Apr, 2016 at 3:27 PM
Can't locate the email for certificate proofing?
After your certificate request form has been completed, you should receive an email from admin@digicert.com within 24 hours of the certificate request...
Tue, 17 May, 2016 at 2:40 PM
What is the Online Identity Proofing Verification Process?
When you receive the DigiCert email, click on the first link in the email (contact-update) and the following web page Figure 1 will be displayed. Please not...
Fri, 1 Apr, 2016 at 3:27 PM
What is the Declaration of Identity process?
When you receive the DigiCert email, click on the first link in the email (contact-update) and the following web page will be displayed. Please note there a...
Tue, 29 Mar, 2016 at 10:29 AM
Who is DigiCert?
DigiCert is the company that we use to issue your Digital Certificate for use with your Direct Address.   "DigiCert is a U.S.-b...
Tue, 17 May, 2016 at 2:46 PM
What level of identity verification is necessary to receive a Digital Certificate?
DirectTrust based its standard for identity vetting on Level of Assurance 3 (LOA3) as set forth in NIST publication 800-63. This standard requires strong...
Tue, 17 May, 2016 at 5:51 PM
Is my personal information provided for verification protected?
DigiCert, Inc. ("DigiCert") is committed to protecting the privacy of its customers and website visitors. As a result, DigiCert has develope...
Tue, 17 May, 2016 at 2:52 PM
What happens after lodging your identity proofing documents?
If all your submitted documentation is verified by DigiCert, without requests for further information, and the notary public is available when DigiCert cont...
Thu, 3 Dec, 2015 at 10:42 AM
Certificate Scenarios
The attached document outlines core scenarios for determining which certificate to request and identify the key information and steps need to complete thi...
Fri, 21 Aug, 2015 at 10:20 PM