After your certificate request form has been completed, you should receive an email from within 24 hours of the certificate request.

If you cannot locate this email, please review your spam or junk folders.  You can also add the email address: into your email security settings to accept emails from this email address.

If you have further questions or concerns, please contact us by lodging a support ticket which can be done by clicking the New support ticket link at the top of this page.