RosettaHealth's Direct Messaging solution can be accessed by any standard email client. Although mail clients instructions for set up will differ, they all need the following information:
1. Account Information
- Direct Messaging username and password
- eg. daffy@direct.goodclinic.org
2. Incoming and Outgoing Email Server Information.
| Hostname | Port | |
| IMAP (incoming mail) | mail.direct.hispdirect.com | 143 (with STARTTLS) or 993 (with SSL/TLS) |
| SMTP (outgoing mail) | mail.direct.hispdirect.com | 587 (with STARTTLS) or 465 (with SSL/TLS) |
Below are links to setup instructions for a few popular email clients:
Mozilla Thunderbird
Microsoft Outlook
Apple MacOS Mail
https://support.apple.com/guide/mail/add-email-accounts-mail35803/mac